Cancel/ Change Order

Shopiopia Order Modification & Address Verification Policy

At Shopiopia, operated by JENNA RAY VENUTO LLC, we understand that immediate changes are sometimes necessary after placing an order. To provide you with flexibility and peace of mind, we offer a 4-hour grace period for adjustments or cancellations.

Cancelling or Modifying Your Order (4-Hour Window)

If you need to formally cancel or make a change to your order (e.g., updating an item, size, or color), please contact us within 4 hours of completing your purchase. You can reach us through the following methods:

• Email our team directly at support@shopiopia.com.
• Use the “Contact Us” section on shopiopia.com.

We will prioritize processing your request as quickly as possible to prevent the order from moving to the fulfillment stage.

Critical Notice on Timing

After the 4-hour window has elapsed, your order automatically moves into our fulfillment and processing workflow at our facility in 3051 Kirklevington Dr #133, Lexington, KY 40517, United States. After this point, we are unfortunately unable to make any further changes or cancellations. We appreciate your understanding, as this strict timeline allows us to maintain our fast and reliable shipping commitments.

Address Verification Responsibility

Before you finalize your purchase, we urge you to double-check and verify that your shipping address is complete and accurate. This includes ensuring the correct street name, house number, city, state, and ZIP code are entered. Accurate details are crucial to avoid delivery delays or the expense of returned shipments.

Address-Related Issues & Liability

Shopiopia (JENNA RAY VENUTO LLC) is not responsible for missed, failed, or delayed deliveries that result directly from incorrect, incomplete, or outdated address details provided by the customer at checkout. Please take a moment to carefully verify your address—it is the single most important factor for a smooth delivery.

Need Assistance?

Our customer support team is always ready to assist you with any questions or concerns regarding your order or these policies.

Email: support@shopiopia.com

Thank you for choosing Shopiopia. We are committed to ensuring your order is handled with the utmost care from start to finish.

Website: shopiopia.com

Company: JENNA RAY VENUTO LLC

Address: 3051 Kirklevington Dr #133, Lexington, KY 40517, United States