Refund Policy

Shopiopia Refund Policy

At Shopiopia (operated by JENNA RAY VENUTO LLC), your confidence in shopping with us means everything. We are committed to maintaining a clear, transparent, and fair refund process to ensure every customer is fully satisfied with their experience on shopiopia.com.

Refund Processing Confirmation

A refund is officially initiated and processed only after we have successfully received the returned item(s) and thoroughly inspected them to ensure they fully meet the conditions outlined in our Return Policy.

Once the return is officially approved, your refund will typically be completed and processed within 14 business days.

Payment Reversal Method

All approved refunds will be strictly issued back to the original payment method that was used for your initial purchase on shopiopia.com.

Please note that the time it takes for the funds to become visible in your account depends on your specific bank or card provider. Generally, it may take an additional 3–5 business days for the refunded amount to officially appear in your statement.

Important Refund Limitations

We want to ensure absolute clarity regarding refund amounts:

• Original Shipping Fees are non-refundable. The amount refunded will cover the cost of the goods only.
• If the return is not due to a mistake on our part (i.e., customer-initiated returns), the return shipping cost may be deducted from your total refund amount.
• If you wish to pursue an exchange instead of a refund, please contact our support team immediately at support@shopiopia.com for prompt assistance and instructions.

For any questions regarding refunds, please reach out to us at support@shopiopia.com or via our mailing address at 3051 Kirklevington Dr #133, Lexington, KY 40517, United States.